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 The inserts are 100% guaranteed to function as claimed if used as instructed in the page of instructions and for healthy feet.  If the inserts don't work please email me at and tell me what the issue is. If I can help with clarifying the instructions I will do so, but if I cannot help you then you should send the inserts back to me to the address of my business and your money will be refunded by reversing you credit card or Paypal charges.  

The inserts are intended to be used for normal healthy feet and in shoes that fit properly as per standard shoe fitting practices as recommended by podiatrists.  Here is some footwear fitting advice from Podiatry National

  • Your toes should not touch the end of your shoes or you may damage your nails and toes – you need a gap of about 1cm from the end of your largest toe to the shoe.
  • Shoes should also be broad enough and deep enough. If you can see the outline of your feet pressing against your shoes, they are probably too narrow.
  • Don’t buy shoes that need breaking in. Shoes should be immediately comfortable.
  • Shop for shoes later in the day – most feet tend to swell during the day and it is best to fit shoes when your feet are largest.

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